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Kyoko Sakoda
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Posted - 2011.06.28 19:34:00 -
[1]
 Originally by: Saving Face
Originally by: Talsha Talamar
So CCP refuses any communication to its playerbase till after the CSM-Summit,
but they talk to some irrelevant website ?
I think the translation isn't particularly good or even close to what he said, but this point still stands.
Exactly, why is everyone up in arms when Google Translate obviously cannot handle Icelandic very well at all?
MBL is not irrelevant by the way, it's one of two (technically three) large papers in Iceland.
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Kyoko Sakoda
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Posted - 2011.06.28 19:51:00 -
[2]
Originally by: Talsha Talamar
If you do not see the problem, then I am at a loss here. ... So CCP sees the need to talk to one of their most relevant national media, while refusing to talk to its playerbase about the same subject ?
I see the problem, but MBL isn't exactly PC Gamer, BBC, or EVE Online forums. In fact, subscription rates for MBL dropped drastically when the former Icelandic PM Geir Haarde took over as editor-in-chief.
So when it comes to communicating to the customers what the new strategy is going to be based on the CSM meeting, this article is not relevant at all. It's just a simple piece for the business section of MBL. One, I would add, probably doesn't get read much by those outside the Icelandic Independence Party (but then we get into politics).
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Kyoko Sakoda
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Posted - 2011.06.28 20:01:00 -
[3]
Originally by: Saving Face
That just makes it worse. It means they will talk to anyone, just not their customers.
Originally by: Ban Doga
This is totally out of context and CLEARLY proves the point that CCP does not have any plans for "gold ammo".
Again, it isn't at all relevant to what CCP will decide to do based on the CSM meeting. The CSM meeting itself is a conversation with customers.
Context, it boggles your mind.
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Kyoko Sakoda
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Posted - 2011.06.28 20:05:00 -
[4]
Edited by: Kyoko Sakoda on 28/06/2011 20:05:22
Originally by: Saving Face
Originally by: Kyoko Sakoda
Again, it isn't at all relevant to what CCP will decide to do based on the CSM meeting. The CSM meeting itself is a conversation with customers.
No, it's not. It's a conversation with a handful of drinking buddies of the developers while the majority of customers will not even be allowed to read all of what they discuss due to the NDA.
If you feel that way about CSM, don't vote for them. I don't.
Or better yet, quit EVE. No one is keeping you here.
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Posted - 2011.06.28 20:15:00 -
[5]
Originally by: Saving Face
That's not how it works. I paid for a subscription so I will do whatever I think I can do in order to actually get to play the game that I paid for when I handed over the money.
I did not say your opinion was invalid. I was implying that there's no need to get e-angry over internet pixels. I actually share a couple of sentiments about the CSM, which is why I don't vote for them. At the same time, I don't believe that calling them over is an empty gesture, nor do I believe the MBL article has any bearing on CCP's communication practices, because it's such a narrow audience.
Originally by: Talsha Talamar
Yet in the current situation, after they issued the communication block,
they should have put that interview into context and provided an English translation.
As it is now, its simply an occult event that proved the currently perceived dissonance between CCPs words and acts.
A simple devpost would have been enough,
to turn that interview into a neutral or even constructive act:
"Just writing to keep you informed.
We were asked by one of the major icelandic newspapers
for a statement about the current situation.
In light of the upcoming CSM-Meeting
we tried to be minimalistic and stick to our view of the facts.
You can read it here and find a translation provided there."
That seems perfectly reasonable to me.
Originally by: Ban Doga
Hey, don't forget the smileys - the context and all.
But seriously, you got the wrong tense in your sentence:
it isn't at all relevant to what CCP decided to do based on the CSM meeting
This, however, doesn't.
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Kyoko Sakoda
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Posted - 2011.06.28 20:34:00 -
[6]
Originally by: Ban Doga
They tell us "let's wait till the meeting" and then turn around and talk to a local newspaper.
I'm wrapping up a Bachelors in Media Studies, so bear with me.
CCP doesn't have good communication practices. No one is disagreeing on that point. This isn't relevant to the games industry and players, however. In that article with a city newspaper, the COO of one the biggest employers in Reykjavik has the task of assuring the local public (that cares about jobs and the economy, not necessarily the game) that the company slipped up but is communicating with customers and will continue to look at all income strategies. Jon says (in translation, which is massively muddled, remember) that they cannot comment on which strategy they will take for EVE, which coincides perfectly with Zulu's blog.
No, considering the very few subscribers MBL has and the fact that the economy is #1 issue for Icelanders, I don't see the problem at all.
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Posted - 2011.06.28 20:41:00 -
[7]
Originally by: Saving Face
You are just restating that he thinks it is more important to talk to the people we pay than to the people who pay.
Your livelihood is not dependent on CCP's income. I'd argue that CCP has just as much of a PR issue locally as they do with their customers.
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Posted - 2011.06.28 21:04:00 -
[8]
Originally by: Ban Doga
You really think that isn't relevant to the gaming industry?
No mate, I'm just saying that concerns about jobs and the economy go in one media outlet and concerns about game development and the industry (including customers) go to another. You don't have to agree with that, but as a student of media, I see a vast difference.
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Kyoko Sakoda
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Posted - 2011.06.28 21:11:00 -
[9]
Originally by: Ban Doga
Originally by: Kyoko Sakoda
Originally by: Ban Doga
You really think that isn't relevant to the gaming industry?
No mate, I'm just saying that concerns about jobs and the economy go in one media outlet and concerns about game development and the industry (including customers) go to another. You don't have to agree with that, but as a student of media, I see a vast difference.
Where did you learn to compartmentalize your brain so properly?
That's quite a useful thing...
I'm obsessive-compulsive. 
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Posted - 2011.06.28 21:27:00 -
[10]
Originally by: Caladan Broood
Sorry kid you want to go back to school and get a refund. In today's digital age everything you say will be scrutinized regardless of the publication specialty. You cannot say A to media A and B to media B and act surprised when people can read both media A and B and see the disconnect and outright contradiction between both statements.
Message from a corporation must be unified, anything else and it shows the corporation could be at war with itself, is lying in different channels, etc. Do you think analyst only look at trade pubs when rating a company? No they look all over the place and if you find information that runs contrary to what the corporation said in another publication you ask why. When the company does not or refuses to answer that why question then there is great cause for concern. Depending on what is at stake, criminal charges can and are filed for giving different answers to different publications (I am not implying this is the case here, it is not!)
This is the age of the internet and you will be held accountable for what you say to any media outlet. If the message is vastly different from outlet to outlet, it pretty much shows what type of corporation morals you hold.
Which is exactly why I'm making a distinction on the Internet, where there are no distinctions. I'm attempting to put context into a discussion that has none.
It is likely that CCP wanted to have a dialogue with the locals for economic reasons and didn't think people would make such a stink on General Discussions. Trust me, if I was in charge of CCP's PR, I would have great respect for the medium-specificity of the Internet.
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